I am highly disappointed in the quality of the flowers that I ordered for my mom's birthday. I live out of state and wanted to surprise my mom with flowers for her birthday. I placed my order with FTD and they use local florists to complete their orders. Unfortunately, Maple City Floral did not meet any expectation of what was advertised on the website. Upon delivery the flowers were already wilting, the water was dirty and the color of the flowers were purple not the pink that was purchased. I am embarrassed that my mom received such a horrible bouquet. FTD was kind enough to reimburse my fee but I want to make sure that Maple City Floral understands their role in this situation and how they are creating a bad reputation for FTD when they are not considerate of what they are delivering. If anyone choses to use Maple City Floral in the future, I encourage you to do so with caution.
Always friendly and knowledgable. Maple city is the only florist I ever use.
Super excellent customer service! I orginally purchased a funeral arrangement on line and paid an expensive shipping cost......I caled Maple city floral to confirm the order, because that was who FTD was shipping through, and they took the time to offer me several other options, saving me over $20.00 from the orginal order! I asked for a picture of the finished product, and they sent it to my phone.....very impressed and will certainly do business again and again:)
Maple City Floral is a US Florist based in Adrian, Michigan. Maple City Floral is located at 155 N Main St, Adrian, MI 49221, USA.
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